| Fulfillment Services |
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- 15,000 sq. ft available for literature warehousing
- All orders are shipped with detailed packing slip
- Client is notified immediately upon receipt of inventory items
- Client has immediate information on new orders and backorder status on inventory items and individual items in kits
- CMS provides copies of all receiving documents to client
- CMS can accept bar-coded material
- Security storage available for promo items, products, etc.
- Literature is bin located for bulk storage. Daily pick and pull shelving is assigned for kit processing
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| Inquiry Response Management |
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- Copyrighted fulfillment software
- Consulting on current lead program available at no extra charge
- Close loop lead tracking
- Standard inquiries are fulfilled within 48 hours
- Hot leads and email leads are fulfilled same day and faxed or emailed direct to sales
- Sales lead reports distributed to sales organization (representatives, distributors, direct sales, etc.)
- Sales territories identified by zip code, assigned products and/or names and zip codes of major accounts
- Your competitors are tracked and computer deleted, and they do not appear on Sales Lead Reports
- 800 number inbound/outbound telemarketing
- CMS will review all existing response cards and give recommendations
- Bingo duplicates are tracked on Marketing Analysis Reports
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| Global Bulk Shipping |
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- Shipping request can be filled by fax, email, call-in’s, or online
- Online with Fed-Ex, UPS, DHL central computer
- Instant tracking on all orders
- Initial distribution go same day
- No overtime or rush handling charges
- CMS will fill out all international forms at no charge
- CMS will take literature requests directly from sales organizations
- Detailed analysis reports on literature ordering habits
- Tradeshow requests are handled efficiently, correctly, and delivered on time to show location
- Training/sales manuals are collated and binders are built on request
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| CMS guarantees the most cost effective method of shipping |
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